A. Drivers Hours and Tachographs
This course provides drivers with the knowledge relating to hours and tachograph compliance, and the ability to manage them, avoiding costly penalties.
Course Content: Road Transport Working Time Directive 2005, EU Driving Hours, EU Breaks from Driving, EU Daily Rest, EU Weekly Rest, EU Double Manning Rules, EU Ferry and Train Rules, EU Driving Off-Road Rules, AETR Rules, GB National Rules.
B. Vulnerable Road Users
Group discussions listing who vulnerable road users are, with videos and case studies indicating national statistics.
Course Content: A look at why children have a lack of judgement and awareness, case studies supplied by TfL looking at accident rates and how to help reduce them, professional attitude towards cyclists and looking at special needs regarding the elderly and disabled.
C. Vehicle Legal Requirements
A course designed to help drivers realize the importance of checking weight and height limits of their vehicle, and recognizing the legal role that the DVSA presents regarding road safety.
Course Content: Weights and Dimensions, VOSA (DVSA) Plate Explanation (LGV and PCV), EU directives 96/53 and 97/27 MAW Gross Weight and MAM, Weight Distribution, Daily Walk Round Safety Checks, Speed Limits, Operator Licensing, The Role of DVSA (VOSA), Breakdown Procedure and Accident Procedure.
D. Eco and Safe Driving
Enhancing the awareness of how simple changes in driving techniques can result in reduced fuel and maintenance costs, accident avoidance and personal health benefits.
Course Content: How to Save Fuel, Safe Driving and Accident Avoidance, Professional Driving, Medical Requirements, Hazard Perception, Concentration, Safe Distances, Mirrors and Blind Spots, Know Your Vehicle Height, Tunnels – Bridges and Railway Crossings, Highway Code Q&A.
E. Load Safety
There are two different courses to choose from:
PCV or LGV
Highlighting the need for employers and employees to understand how essential it is to comply with all aspects of Health and Safety at Work.
Course Content: Health and Safety at Work Act 1974, Employers Duties, Employees Duties, Role of the Driver, PPE, Hazardous Substances, Safety at RDC, Loading – Restraints and Weight Limits, Manual Handling, Use of Pallet Trucks, Fire Awareness.
F. Highway Code
A very detailed course that covers new rules that have been introduced to the Highway Code.
Course Content: 2022 Changes to the Highway Code. Looking at the rules on motorways, and the potential dangers of Smart Motorways.
A brief look at the format of traffic signs and an upbeat group quiz to improve knowledge.
Group discussion on how the Highway Code fits in with the law.
G. Drivers Mental Health
A course that's designed to understand awareness of what Mental Health is, and encouraging a healthy and tolerant working environment.
Course content: Types of Mental Health problems, Supporting colleagues, Work Adjustments and Action Plans.
H. Wellbeing
Enhancing awareness of how lifestyle choices can affect a driver’s vocational licence, health and well-being.
Course Content: Understanding Basic Principles of Wellbeing, Personal Hygiene and Protection, Eyesight, Diet and Driving, Night Time Driving, Balanced Diet (Importance of Nutrients for Concentration), What is Your BMI?, Driver Fatigue and How to Manage It, Correct Seating Adjustment and Posture, Sleep Apnoea, Managing Stress, Anger Management, Driving, Alcohol and Drugs.
I. Working with Others
There are two different courses to choose from:
PCV or LGV
A course that will encourage in depth discussions and personal experiences. Defining and highlighting the issues relating to Customer Care, and a drivers responsibility/role as a representative.
Course Content: Understanding the Industry, Responsibility as a Driver, Standard of Service, Customer Contact, Internal Customer Expectations, External Customer Expectations, Communication Skills, Body Language, First Impressions, Handling Complaints and Difficult Situations, Dealing with Authority, Equality and Diversity 2010, Case Studies, Disability.
J. Safe Guarding (PCV Only)
The objective of this particular course is to help recognise different types, signs and indicators of abuse and neglect.
Course content: What is meant by 'child abuse'. Signs and indicators. What we can do to respond. Reporting.
K. Emergency First Aid at Work Part 1
This is a two part course that completes a full seven hours of your Driver CPC qualification.
Course Content: How to correctly perform CPR, Recovery Position, Helping To Deal With Shock , Cuts and Abrasions, Stroke Victims, Breathing Difficulties, Allergies.
L. Emergency First Aid at Work Part 2
This is a two part course that completes a full seven hours of your Driver CPC qualification.
Course Content: How to correctly perform CPR, Recovery Position, Helping To Deal With Shock , Cuts and Abrasions, Stroke Victims, Breathing Difficulties, Allergies.
D. Driver Legal Requirements
This course helps drivers to understand which vehicles they can or cannot drive, and also the importance of keeping their license up to date.
Course Content: Driver licensing codes and basic driving test procedures. Examples of when to notify DVLA/DVA of changes to circumstances. Basic, safe breakdown procedures and what to do at the scene of an accident.
N. Tachograph - In Depth
This module concentrates on the importance of fully understanding your Tachograph.
Course Content: Step by step explanations of the generic controls, displays and messages on tachographs, including printouts, pictograms and how to read a
printout. Also, there's an opportunity to practice using a tachograph on our up to date software.
O. Risk Assessment
How to undertake a dynamic risk assessment
A discussion on what a dynamic assessment is, how to develop one and use it.
Manoeuvring a large vehicle in a restricted space
How to minimise everyday risks and load risks.
P. First Aid Awareness
Introduction to First Aid Awareness and an insight from a paramedic.
Primary and Secondary Surveys covering primary survey, Infection control, and DR ABC.
The Recovery Position and CPR, dealing with unresponsive people who
have stopped breathing.
Treating Injuries
Using supportive videos the trainer covers the First Aid kit, roller bandage, applying a sling,
choking, shock, cuts and grazes, bruises, burns, etc.